AIG Travel Assistance 2.10.1

The AIG Travel Assistance App is exclusively available to corporate/business travel policyholders. Individual leisure policyholders do not have access to the app, so please refrain from registering with your individual leisure policy number.

In today's world, where travel security and health risks are on the rise, navigating the complexities of domestic or international travel demands a heightened level of sophistication to ensure safety and well-being. Our secure, member-only travel assistance app delivers round-the-clock access to comprehensive travel, security, and health information for member policyholders, whether they are preparing for a trip, in the midst of journeying, or upon returning home.

*Please note that the features offered vary according to policyholder access. For more details, reach out to your agent, broker, or AIG representative. Connection to Wi-Fi or a cellular network is necessary for app usage.

The key benefits of the app encompass:

• One-touch ‘Help’ Phone Button connecting travelers promptly to emergency travel assistance.
• Access to an Assistance ID card via the app in case the physical card is misplaced or forgotten.
• Security Travel Alerts providing updates on security level developments that could impact travel destinations (subscribed travel alerts are delivered to the registered user's email address).
• Online travel safety videos and knowledge tests offering fundamental tools and information to equip travelers with awareness, organization, and readiness; users can also email the completion certificate.
• Check-in feature enabling travelers to inform trusted contacts about their safe arrival at their destination while en route.
• Country Reports and City Guides furnishing essential information on political conditions, security issues, travel arrangements, cultural aspects, contact details, and health advisories; users can favorite reports and guides for easy reference.
• Provider Directory containing contact details of healthcare providers across various locations worldwide, with a map view feature that allows users to activate GPS and locate nearby providers. Members can rate and provide feedback about medical providers (feedback remains private and is shared only with AIG Travel).
• Medical Translations tool offering translations of medical terms and phrases into multiple languages.
• Drug Brand Equivalency tool generating brand names of drugs along with their equivalents in different countries.